Legal Notice
PUBLISHER
The website accessible, specifically, at the address hoteldamedesarts.com (hereinafter: the “Website”) is published by the company SAS Hoteliere de la Rue Danton, a company governed by French law and having a share capital of €150,000, registered in the Registre du Commerce et des Sociétés de Paris B trade and companies register under number 511122590 and with a registered office located at 4 Rue Danton, 75006 Paris; telephone number +33 1 81 69 00 60 (hereinafter referred to as Hotel Dame des Arts) Director of publication: Jacopo Burgio
The Website is hosted by Agence WEBCOM, 22 Rue Larrey 75005 Paris; telephone number: +33 (0)1 83 56 95 62.
Access to the Website and the use of its content are carried out within the framework of the terms of use described below.
The action of accessing and browsing the Website constitutes on the part of the Internet user an unreserved acceptance of the following details:
DATA PROTECTION AND FREEDOM OF INFORMATION
The website is subject to a declaration with the National Commission for Data Protection and Freedom of Information. You have the right to access, modify, rectify, and delete the information concerning you (Article 34 of the Data Protection and Freedom of Information Act). To exercise this right, please contact: hotel@damdesarts.com.
OPPOSITION TO TELEPHONE SOLICITATION
In accordance with Article L. 223-3 of the Consumer Code, the consumer has the right to register on the telephone solicitation opposition list. The relevant article is Article L.223-3 of the Consumer Code which states: "When a professional collects telephone data from a consumer, they inform them of their right to register on the telephone solicitation opposition list. When this information is collected in connection with the conclusion of a contract, the contract clearly and understandably mentions the existence of this right for the consumer." You can register for free on this list on the website www.bloctel.gouv.fr (http://www.bloctel.gouv.fr/).
MEDIATOR - DISPUTE RESOLUTION
A consumer with a dispute with a professional can turn to the Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
The website and the information it contains are protected by French intellectual property law and international conventions. Except for use by close family members or for private use, the website and any element of its content may not be reproduced, republished, transcribed, modified, or transmitted without the prior authorization of the rights holder. A consumer with a dispute with a professional can contact AME Conso:
- Either via the internet (https://www.mediationconso-ame.com) by completing the dedicated form provided, accompanied by supporting documents.
- Or by post: AME Conso, 197 Boulevard Saint-Germain, 75007 Paris, accompanied by supporting documents.
After contacting customer service and in the absence of a satisfactory response within one month, the customer may contact the Paris Mediation and Arbitration Center, the contact details of which are provided below: AME 11 Place Dauphine 75001 PARIS www.mediateurseuropeens.org
INTELLECTUAL PROPERTY
The Website as a whole, as well as each of the elements of which it is comprised (in particular, texts, diagrams, site trees, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) constitute intellectual property protected by the Code de la Propriété Intellectuelle (Intellectual Property Code) and by any other applicable international legislation.
The Hotel Dame des Arts has the sole authorisation (directly or through the effect of licences or authorisations) to use the elements that constitute the Website, domain names, brands, models, etc. as well as the images and editorial content reproduced therein.
The use of all or part of the Website, in particular by downloading, reproduction, transmission, representation or distribution, for purposes other than the consultation and use of the Website on a personal and private basis by the Internet user for a non-commercial purpose is prohibited. Violation of these provisions exposes the entity responsible for such a violation to the penalties provided for both by the Intellectual Property Code, in particular for infringement of copyright and trademark rights, and by the Civil Code in terms of civil liability.
The creation of any hypertext link to any of the web pages or elements of which the Website is comprised is prohibited without the prior written authorisation of the Hotel Dame des Arts, and such authorisation may be revoked at any time. Any content, website or other material having a hypertext link directing the user to the Website or to any of the elements that comprise it are not under the control of the Hotel Dame des Arts and the latter therefore declines all responsibility (in particular, editorial) concerning access to such websites and their content.
WEBSITE AVAILABILITY
The Hotel Dame des Arts strives, as far as possible, to ensure that the Website is permanently accessible, but is under no obligation to do so. The Hotel Dame des Arts may therefore interrupt access to the Website, in particular for reasons of maintenance or updating, or for any other reason, in particular technical or editorial, without providing prior notice or prior information to Internet users, and thus the Hotel Dame des Arts cannot be held responsible for the consequences of these interruptions either with regard to Internet users or to any third party.
Furthermore, the Hotel Dame des Arts cannot be held responsible in the event that Internet users are unable to access all or part of the Website due to any technical defect or any problem, in particular and not limited to:
• a failure and/or congestion of the Internet network,
• failure of Internet service providers,
• human or electrical error,
• any malicious intervention,
• any software or hardware malfunctions,
• an instance of force majeure.
RESPONSIBILITY
The Hotel Dame des Arts strives to ensure, to the best of its ability, the accuracy and updating of the information published on the Website, the content of which it reserves the right to modify at any time and without notice.
However, the Hotel Dame des Arts cannot guarantee the accuracy, precision and completeness of the information made available on the Website, and such information does not constitute either a guarantee or a commitment on the part of the Hotel Dame des Arts towards the Internet user. In particular, the Hotel Dame des Arts cannot be held responsible for:
• any imprecision, inaccuracy or omission of said information;
• any damage resulting from computer intrusion by a third party leading to a modification of said information;
• and, more generally, all damages, direct or indirect, whatever the causes, origins, nature, and consequences, related to access (or lack of access to the Website) to the content, the use of the Website and/or the credence given to any information gleaned from the latter
SALES TERMS AND CONDITIONS OF THE RATE
It is reminded to the customer, in accordance with Article L. 221-28 of the Consumer Code, that he/she does not have the right of withdrawal provided for in Article L. 221-18 of the Consumer Code. The sales terms and conditions of the reserved rate specify the cancellation and/or modification terms of the reservation.
SITE ACCESS
The user of the damedesarts.com website acknowledges having the competence and means necessary to access and use this site. The company HÔTELIERE DE LA RUE DANTON cannot be held responsible for elements and events beyond its control related to the use of the site and their effects or material and/or software incompatibilities and damages that may result for the technical environment of the user, especially for their computers, software, network equipment, and any other equipment used to access or use the service and/or information. It is reminded that accessing or fraudulently maintaining access to a computer system, hindering or distorting its operation, or fraudulently introducing or modifying data from such a system constitutes an offense punishable by criminal penalties.
HYPERTEXT LINKS
The damedesarts.com website allows the establishment of a hypertext link to its content, subject to:
- authorization from the site's publishing director;
- not using the technique of deep linking, meaning that the site's pages should not be nested within the pages of another site but accessible by opening a dedicated window;
- mentioning the source that will point directly to the targeted content via a hypertext link. Any use for commercial or advertising purposes is excluded except for the provisions provided. This authorization does not apply to websites disseminating information of a polemical, pornographic, xenophobic nature, or that could, to a large extent, offend the sensibilities of the general public. The company HÔTELIERE DE LA RUE DANTON declines any responsibility for the content of the sites proposed in links, regardless of the type of link established from or to damedesarts.com. The company HÔTELIERE DE LA RUE DANTON reserves the right to oppose its establishment.
SALES CONDITIONS OF THE RATE
- It is reminded to the customer, in accordance with Article L. 221-28 of the Consumer Code, that they do not have the right of withdrawal provided for in Article L. 221-18 of the Consumer Code.
- The sales conditions of the reserved rate specify the cancellation and/or modification terms of the reservation.
- When the sales conditions of the reserved rate allow it:
- the cancellation of the reservation can be made directly on the Website or mobile Services through the "Consult or cancel your reservation" section;
- the modification of the reservation can be made directly with the hotel, whose telephone contact details are specified on the reservation confirmation sent by email.
- In case of interruption of the stay by the customer, the entire agreed price will be charged. In the case of a reservation with prepayment, no refund will be granted as a result.
- Unless expressly stated otherwise, the customer must vacate the room by 12:00 noon on the day of the end of the reservation. Otherwise, an additional night will be charged.
- Any reservation is nominative and cannot be transferred to a third party, whether free of charge, for consideration, or for commercial purposes. For any claim related to a hotel reservation, the hotel team is at your disposal.
COOKIES
A cookie is a data file placed on your computer or other device when it is used to visit the Website. The Hotel Dame des Arts uses cookies to allow you to share content on social networks, to offer you advertising offers that are in compliance with your tastes and to gather information regarding which pages of the Website are visited and how often, in order to make it more user-friendly and to offer you adapted and personalised services during your next visit to the Website.
To disable cookies, we invite you to click on the ‘help’ tab of your browser or read the information that accompanies your browser software.
Here is how you can disable cookies:
For Mozilla Firefox users:
• Choose the ‘Tools’ menu, then ‘Options’,
• Click on the ‘Privacy’ icon,
• Locate the ‘Cookie’ menu and select the options that comply with your preferences.
For Microsoft Internet Explorer users:
• Choose the ‘Tools’ menu, then ‘Internet Options’,
• Click on the ‘Confidentiality’ tab,
• Select the desired level using the slider.
For Google Chrome users:
• Click on the icon representing an adjustable wrench located in the toolbar of the browser,
• Select ‘Settings’,
• Click on ‘Show advanced settings’,
• In the ‘Privacy’ section, click on the ‘Content settings’ button,
• In the ‘Cookies’ section, select the options that comply with your preferences.
Who do I contact if I see a lower rate on another website?
Within 24 hours of making your reservation on the official hotel website or call center, contact our reservation team at hotel@damedesarts.com.
A completed claim form must be submitted within 24 hours of the booking and at least 48 hours prior to midnight local time of the hotel arrival date to be eligible.
The guarantee does not apply to the following rate types:
- Reservations concerning 8 rooms or more
- Qualified discount rates available to members of special programs or associations (i.e. AAA, senior, government, loyalty, employee discounts);
- Special "exclusive offers" or "online coupons" or email solicitations not intended for the general public;
- Rates not publicly available, such as negotiated Group or Corporate rates; including group extend-the-stay rates;
- Package rates that include the room and other components such as parking, travel, car rental, entertainment, or meals excluding breakfast;
- Rates found on opaque, bidding, or auction sites where the hotel brand, the specific hotel, the hotel location or price is not known until booking is finalized. Examples: Priceline and Hotwire;
-Any other unpublished or private rates or sites requiring login.
Comparison Rates: The Comparison Rate must be found on a website available to be booked by the general public, other than the official hotel website, within 24 hours of booking your hotel room on the official hotel website and at least 48 hours prior to midnight hotel local time of your arrival date.
The Comparison Rate must be for the same hotel, same reservation date(s), same room type (i.e. room size and amenities), same number of guests, same currency as the official hotel website confirmation email, and the same advance payment and refund policies and restrictions must apply.
The Comparison Rate must still be available at the time Reservation or hotel front office team validates the claim.
The rates will be compared net of any taxes, gratuities, or any other fees associated with the room rate; however, if the official hotel website rate has taxes included, we will verify that the total cost of your Comparison Rate is lower so that prices are compared on a relative basis. Rate disparities solely attributable to rounding, fluctuations and/or difference in currency exchange rates are excluded from the Best Rates Guarantee. Claims will be denied when the difference between the Comparison Rate and the rate on the official hotel website is less than 1USD, 1EUR or 1GBP or equivalent in the local currency of the hotel.
When a claim covers a stay for multiple, consecutive nights, the rates will be reviewed based on the average over the entire stay (the total consecutive nights stayed by the same guest or guests in the same hotel, regardless of the number of check-ins or check-outs or separate reservations). Comparison Rates applicable to only a portion of the reservation will not be honored.
If your reservation meets these criteria, let us know by submitting the claim form.
Reservation or hotel front office team will verify the rate meets all these Best Rates Guarantee terms and conditions and contact you via email. Once confirmed, we will match the lower rate and offer a free room upgrade upon availability. For prepaid bookings, the difference will be refunded on the applicable credit card by the hotel. You may only submit one claim for each stay.
If a new reservation confirmation number is provided for the new rate, it must be presented at the hotel at the time of check-in.
The Best Rates Guarantee is void where prohibited by law.
We reserve the right to change or discontinue the Best Rates Guarantee at any time without prior notice. We retain the sole right to determine the validity of any claim, whether a rate qualifies as a Comparison Rate, and whether a claim has satisfied the terms and conditions stated herein. Any dispute arising out of or related to the Best Rates Guarantee shall be handled individually and without any class action and is subject to the terms of the site usage agreement found on the official hotel website. If the Comparison Rate is reserved through any Website other than the official hotel website, we are not responsible for any fees or other costs incurred due to cancellation of a reservation.
To write to us:
Hotel Dame des Arts
4 rue Danton
75006, Paris